Attention, customers!
Starting September 1, 2026, the qualified trust service provider monobank | Universal Bank JSC will begin issuing qualified public key certificates using the DSTU 4145-2002 cryptographic algorithm (with the Kupyna hash function in accordance with DSTU 7564:2014).
Important for customers:
- All previously issued qualified customer certificates remain valid until they expire. There is no need to reissue private keys and certificates ahead of schedule.
- Previously signed documents remain valid.
- The transition to the new algorithm does not affect the legal force of electronic documents that have already been signed.
- Signature verification will continue to work without changes.
Information systems will continue to work with electronic signatures and qualified certificates created both with the new algorithm and with the algorithms used previously.
From 01.09.2026 to 02.09.2026, temporary inconvenience may occur when issuing new certificates for customers. For proper operation, we recommend using the latest version of the monobank app.
Attention, customers!
The qualified trust service provider monobank | Universal Bank JSC (hereinafter, the Provider) informs you that the website of the Central Certification Authority, at the following link: Notice of publication of the draft resolution of the Cabinet of Ministers of Ukraine "On Amendments to the Requirements for Providers of Electronic Identification and Electronic Trust Services"
The Ministry of Digital Transformation has submitted for public discussion the draft resolution of the Cabinet of Ministers of Ukraine “On Amendments to the Requirements for Providers of Electronic Identification and Electronic Trust Services”.
Under this draft resolution, the transition of all qualified trust service providers to issuing qualified certificates using the hash function defined by DSTU 7564:2014 “Information technologies. Cryptographic protection of information. Hash function” is planned from 01.09.2026.
The current date of the transition to DSTU 7564:2014 will be announced separately.
Attention, customers!
The qualified trust service provider monobank | Universal Bank JSC (hereinafter, the Provider) informs you that, pursuant to the letter of the National Bank of Ukraine dated 18.03.2026 No. 56-0017/23872 regarding the recommendations of the Ministry of Digital Transformation of Ukraine (letter dated 19.02.2026 No. 1/04-9-2661), from 01.07.2026 all qualified trust service providers are switching to issuing qualified certificates using the hash function defined by DSTU 7564:2014 “Information technologies. Cryptographic protection of information. Hash function” (hereinafter, DSTU 7564:2014).
All qualified certificates issued by the Provider before 01.07.2026 remain valid and are supported by the Provider until they expire or are revoked by the Customer.
No additional configuration is required on the Customer's side.
If you have any other questions, please contact customer support.
Congratulations!
monobank customers can now obtain qualified electronic signature certificates on a secure token from AVTOR LLC. This increases security and ensures maximum trust in electronic signatures and documents.
What this gives you:
- remote issuance of a qualified electronic signature on SecureToken-338S and SecureToken-338M tokens;
- savings — the service is free of charge for monobank customers; you only need your own secure token (it can be purchased on monomarket);
- convenience — everything is fast, secure and completely online;
- compliance with legal requirements for qualified electronic signatures.
How do I issue certificates for an Avtor token?
Go to the “Secure tokens” section and follow the instructions.
JSC UNIVERSAL BANK has confirmed the compliance of its information security management system and has received a certificate of conformity to the international standard ISO/IEC 27001:2022. International certificate ISO/IEC 27001:2022 dated 14.11.2025.
This certificate confirms that the information security management system complies with the international standard and demonstrates a high level of information security management at JSC UNIVERSAL BANK, including the protection of information in the information and communication systems (hereinafter, ICS) of JSC UNIVERSAL BANK and the ICS of the qualified trust service provider monobank | Universal Bank JSC.
Attention, customers!
We inform you that the QTSP monobank | Universal Bank JSC has changed its legal address.
The QTSP's official location is now: 04080, Kyiv, 23 Olenivska St.
In connection with this, changes have been made to the Trusted List.
Attention, customers!
The QTSP monobank | Universal Bank JSC has started providing qualified trust services.
From now on, individuals, including sole proprietors, as well as legal entities that are customers of monobank | Universal Bank can obtain qualified electronic signature certificates in the monobank app to submit reports, sign documents, authenticate in information systems using an electronic signature, and perform other legally significant actions in electronic form.
On 07.04.2025, the National Bank of Ukraine approved a new version of the Regulations of the qualified trust service provider monobank | Universal Bank JSC and the appendix to these Regulations — the certificate Policy and the Certification Practice Statement of the qualified trust service provider monobank | Universal Bank JSC.
Attention, customers!
The QTSP monobank | Universal Bank JSC is currently performing preliminary testing of its hardware and software complex and service delivery process, as well as integration with external information and communication systems, to ensure support and full functioning of qualified electronic signature and seal certificates of Customers.
The start of provision of qualified trust services to monobank | Universal Bank customers will be announced separately.
Information about the qualified trust service provider monobank | Universal Bank JSC has been entered into the Trusted List.
In accordance with Article 30 of the Law of Ukraine “On Electronic Identification and Electronic Trust Services”, Section II of the Procedure for Maintaining the Trusted List approved by Order of the Ministry of Digital Transformation of Ukraine No. 139 of 08 November 2023, registered with the Ministry of Justice of Ukraine on 27 November 2023 under No. 2038/41094, information about the new qualified trust service provider monobank | Universal Bank JSC has been entered into the Trusted List.
JSC UNIVERSAL BANK became the first in Ukraine to pass the conformity assessment against EU requirements for qualified trust service providers.
Following the conformity assessment, JSC UNIVERSAL BANK received certificates of the international standard, which are available in the Repository section - Permit documents.